SAN FRANCISCO (AP) – If you’re amazed — and maybe even a little alarmed — about how much Google seems to know about you, brace yourself. Beginning Thursday, Google will operate under a streamlined privacy policy that enables the Internet’s most powerful company to dig even deeper into the lives of its more than 1 billion users.

Google says the changes will make it easier for consumers to understand how it collects personal information, and allow the company to create more helpful and compelling services. Critics, including most of the country’s state attorneys general and a top regulator in Europe, argue that Google is trampling on people’s privacy rights in its relentless drive to sell more ads.

Here’s a look at some of the key issues to consider as Google tries to learn about you.

Q: How will Google’s privacy changes affect users?

A: Google Inc. is combining more than 60 different privacy policies so it will be able to throw all the data it gathers about each of its logged-in users into personal dossiers. The information Google learns about you while you enter requests into its search engine can be culled to suggest videos to watch when you visit the company’s YouTube site.

Users who write a memo on Google’s online word processing program, Docs, might be alerted to the misspelling of the name of a friend or co-worker a user has communicated with on Google’s Gmail. The new policy pools information from all Google-operated services, empowering the company to connect the dots from one service to the next.

Q: Why is Google making these changes?

A: The company, based in Mountain View, Calif., says it is striving for a “beautifully simple, intuitive user experience across Google.” What Google hasn’t spent much time talking about is how being able to draw more revealing profiles about its users will help sell advertising — the main source of its $38 billion in annual revenue.

One reason Google has become such a big advertising network: Its search engine analyzes requests to figure out which people are more likely to be interested in marketing pitches about specific products and services. Targeting the ads to the right audience is crucial because in many cases, Google only gets paid when someone clicks on an ad link. And, of course, advertisers tend to spend more money if Google is bringing them more customers.

Q: Is there a way to prevent Google from combining the personal data it collects from all its services?

A: No, not if you’re a registered user of Gmail, Google Plus, YouTube, or other Google products. But you can minimize the data Google gathers. For starters, make sure you aren’t logged into one of Google’s services when you’re using Google’s search engine, watching a YouTube video or perusing pictures on Picasa. You can get a broad overview of what Google knows about you at http://www.google.com/dashboard , where a Google account login is required. Google also offers the option to delete users’ history of search activity.

It’s important to keep in mind that Google can still track you even when you’re not logged in to one of its services. But the information isn’t quite as revealing because Google doesn’t track you by name, only through a numeric Internet address attached to your computer or an alphanumeric string attached to your Web browser.

Q: Are all Google services covered by the privacy policy?

A: No, a few products, such as Google’s Chrome Web browser and mobile payment processor Wallet, will still be governed by separate privacy policies.

Q: Is Google’s new privacy policy legal?

A: The company has no doubt about it. That’s why it’s repeatedly rebuffed pleas to delay the changes since announcing the planned revisions five weeks ago. But privacy activists and even some legal authorities have several concerns.

The Electronic Privacy Information Center, a privacy rights group, sued the FTC in a federal court in an effort to force the FTC to exercise its powers and block Google’s privacy changes. A federal judge ruled the courts didn’t have the authority to tell the FTC how to regulate Google. The FTC says it is always looking for evidence that one of its consent orders has been violated.

Earlier this week, the French regulatory agency CNIL warned Google CEO Larry Page that the new policy appears to violate the European Union’s strict data-protection rules. Last week, 36 attorneys general in the U.S. and its territories derided the new policy as an “invasion of privacy” in a letter to Page.

One of the major gripes is that registered Google users aren’t being given an option to consent to, or reject, the changes, given that they developed their dependence on the services under different rules. In particular, people who bought smartphones running on Google’s Android software, and signed two-year contracts to use the devices, may have a tough time avoiding the new privacy policy. They could switch to non-Google services, but those typically don’t work as well on Android software. Or they could buy a different smartphone and pay an early-termination penalty.

Q: What regulatory power do government agencies have to change or amend the privacy changes?

A: The U.S. Federal Trade Commission gained greater oversight over Google’s handling of personal information as part of a settlement reached last year. Google submitted to the agreement after exposing its users email contacts when it launched a now-defunct social networking service called Buzz in 2010. The consent order requires Google’s handling of personal information to be audited every other year and forbids misleading or deceptive privacy changes.

Google met with the FTC before announcing the privacy changes. Neither the company nor the FTC has disclosed whether Google satisfied regulators that the revisions comply with the consent order.

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SAN FRANCISCO (AP) – Microsoft Corp. has finally reached a long sought and expensive goal — its Bing search engine now ranks second behind Google in the Internet’s most lucrative market.

Bing and Microsoft’s other websites fielded 2.75 billion search requests in the U.S. during December, catapulting in front of Yahoo Inc. for the first time in the jockeying for runner up to Google Inc., according to statistics released Wednesday by comScore Inc.

Bing’s December volume translated into a 15.1 percent share of the U.S. search traffic, comScore said. Yahoo processed 2.65 billion search requests, representing 14.5 percent of the U.S. market.

Google remained Internet’s go-to place for information, with 12 billion U.S. requests in December. That works out to a 65.9 percent market share.

Other research firms track the Internet search market. But comScore’s numbers matter the most to industry analysts and the companies trying to attract queries so they can make more money from the ads that appear alongside the results. Google’s dominance of online search is the main reason it has established itself as the Internet’s most profitable company.

Analysts have expected Microsoft and Yahoo to flip-flop their positions in Internet search since they announced a partnership in July 2009. The 10-year agreement has enabled Yahoo to save money by relying on Microsoft to provide the bulk of its search technology.

Microsoft wanted the deal so it would have billions more search requests to analyze each year, giving it a better chance to learn about people’s tendencies and preferences.

Pursuing Google has come at a huge cost for Microsoft, which still makes most of its money from the Windows operating software and other software it sells for personal computers. Microsoft’s online division, which is anchored by Bing, has suffered operating losses of about $7 billion since June 2008.

Even though it leans heavily on Microsoft’s technology, Yahoo hasn’t totally abandoned search. It still offers some unique features within its results in hopes of persuading more people to search on its website instead of going directly to Bing. The main reason: Yahoo still gets 88 percent of the ad revenue from searches conducted on its website and receives nothing from queries entered on Bing.

The efforts haven’t been enough to prevent a steady slide in searches at Yahoo. The company’s share of the U.S. search market stood at about 19 percent when it joined forces with Microsoft, according to comScore. Meanwhile, Microsoft’s market share has climbed from roughly 9 percent.

Yahoo’s eroding search share is one of the reasons that its revenue has been falling during the past three years.

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By Mark Milian, CNN
March 2, 2011 10:40 a.m. EST

San Francisco (CNN) — Apple got a huge head start in the touch screen tablet race with its iPad, but in recent months its rivals have begun catching up.
Now Apple is hoping to widen its lead again.

Apple appears poised to announce an upgraded version of its iPad tablet computer on Wednesday in San Francisco. CNN will be reporting live from the event, which starts at 10 a.m. PT (1 p.m. ET). Look for live updates on our @cnntech Twitter feed and on CNN.com/tech.

The Cupertino, California, company sent out invitations last week featuring a calendar page with a “2″ on it, peeling back to reveal a glimpse of an iPad-shaped device underneath.
So what, exactly, will happen at Apple’s much-awaited event? It’s hard to say for sure. But based on reports, here’s what many observers expect:

• The new version of the device, which some are calling the iPad 2, will likely be slightly thinner and lighter than its predecessor, which weighs 1.5 pounds.

What to expect from the new iPad Debut of iPad2

• It will have at least one camera designed for video chatting, a faster processor and a revised hardware design.
• Some pundits predict the iPad 2 will have a higher-resolution screen — like the iPhone 4 — although others say such technology would be too expensive to keep the device’s base price near its current $500 level.
• Most observers expect a new operating system that may include wireless hot spot support for AT&T iPhones.
• There are even rumors that the new iPad will also come in white. (Of course, we heard that about the iPhone 4, too, and we’re still waiting.)
• And finally, there’s the question of which Apple exec will introduce the new iPad onstage.

The obvious contenders are Apple COO Tim Cook, filling in for CEO Steve Jobs, who is on medical leave; or marketing chief Phil Schiller, who pinch-hit for an ailing Jobs in 2009 to unveil the iPhone 3GS.

But Jobs, the iconic company leader who has been facing renewed speculation about his health, is reportedly considering making an appearance at the iPad announcement, according to All Things Digital, a Wall Street Journal sister website that broke the news about Wednesday’s event.

The launch of a next-generation iPad comes as a new wave of competing gadgets threatens Apple’s dominance in the tablet market. Motorola Mobility’s Xoom went on sale last month and was greeted with rave reviews for its fast, feature-rich hardware and attractive Android software from Google.

Samsung unveiled its Galaxy Tab late last year, and BlackBerry is expected to launch a tablet, the Playbook, this spring. One consulting firm counts a whopping 102 tablets that are either on sale or in progress from 64 different manufacturers.
The first iPad was introduced in January 2010 and debuted in April, with Wi-Fi models that cost as little as $499. (The 3G-enabled Xoom costs $600 and requires a two-year contract with Verizon Wireless.)

Apple’s tablet surprised some analysts by becoming a runaway hit. The company sold 14.8 million iPads worldwide in the first nine months the device was available. Analysts forecast Apple will sell about 30 million tablets this year.

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WordCamp Boulder 2010 was my first WordCamp event. As a web designer, SEO, and online strategy consultant, I found the sessions and opportunity to meet others in the industry to share ideas and information very useful. Even though you know much of the material already because you’re in the biz, there are always things you pick up at events like these, and they provide the opportunity to learn something completely new.

WordCamp Boulder @ Boulder Theater

Attended the “Creating a Blog Community”, “Blogging for your Business”, “BuddyPress 101″, and “What’s Next for WordPress”. Of course the Social Hour was fun. Look forward to seeing the videos on WordPress.tv so I can tune into the sessions I couldn’t attend such as “WordPress Development” and the “Design Panel”.

The most important thing I learned was in “What’s Next for WordPress” session by Jane Wells of WordPress and Automatic – that was to make sure you use a capital “P” in WordPress!

Maybe I’ll head out to WordCamp New Zealand August 7-8.

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Internet Explorer losing grip on browser market

Many people complain about Microsoft’s Internet Explorer. There have even been campaigns to kill old versions of the Web browser.

But despite the haters, IE has always remained way on top. In June 2002, 95 percent of computers accessed the Internet through the product, which comes installed as the default web-surfing tool on Microsoft Windows computers.

IE remains dominant today. But, compared to its heights in the early 2000s, it’s slipping. This week, the market researcher NetApplications released a report saying IE has fallen to less than 60 percent of the browser market.

Meanwhile, alternative browsers like Google’s Chrome and Mozilla’s Firefox are catching up a bit.

Firefox makes up nearly a quarter of the browser market; and newer Chrome is at about 7 percent, up from about 2 percent a year ago in May.

A new version of Internet Explorer – IE9 – is expected to debut soon.

Gartner analyst Jeffrey Mann tells the BBC that alternatives to IE continue to catch consumer attention:

“There are more viable alternatives now. Google has been advertising and there are more people using Macs and Apple’s Safari. There is just a great awareness that there are alternatives,” he says.

That’s impressive, considering there’s plenty of anecdotal evidence that many Web users don’t know what a browser is. (If you’re one of them, don’t feel bad. It’s the program you open in order to access the internet. It’s what you’re using to view this story.)

What do you make of IE’s slipping market share? Which browser do you use and why?

Advertising will fail for three reasons:

There are three problems with advertising in any form, whether broadcast or online:

Consumers do not trust advertising. Dan Ariely has demonstrated that messages attributed to a commercial source have much lower credibility and much lower impact on the perception of product quality than the same message attributed to a rating service. Forrester Research has completed studies that show that advertising and company sponsored blogs are the least-trusted source of information on products and services, while recommendations from friends and online reviews from customers are the highest.

Consumers do not want to view advertising. Think of watching network TV news and remember that the commercials on all the major networks are as closely synchronized as possible. Why? If network executives believed we all wanted to see the ads they would be staggered, so that users could channel surf to view the ads; ads are synchronized so that users cannot channel surf to avoid the ads.

And mostly consumers do not need advertising. My own research suggests that consumers behave as if they get much of their information about product offerings from the internet, through independent professional rating sites like dpreview.com or community content rating services like Ratebeer.com or TripAdvisor.

Read rest of article at TechCrunch

The mobile ad space continued to heat up last week with Amobee’s acquisition of RingRing Media, a 2-year-old London-based startup, for an undisclosed sum. The move surely isn’t anywhere near the magnitude of Google’s $750 million AdMob buy or even Apple’s $275 million pick-up of Quattro Wireless, but it’s the kind of smaller-scale deal we’re likely to see many more of this year as the segment consolidates.

Mobile ad startups are hot commodities once again thanks largely to in-app marketing, which has given the segment a much-needed lift over the last year. Established Internet companies and software development companies alike are scrambling to gain a foothold in the space, much like in 2007, which saw a flurry of activity including AOL’s acquisition of Third Screen Media, Yahoo’s pick-up of Actionality, the Microsoft ScreenTonic buy and Nokia’s tie-up with Enpocket. While 2010 may not see as many blockbuster deals, the number of tie-ups could end up surpassing that of three years ago, Rich Wong of Accel Partners told me last week:

Brand managers now are spending in this medium. It’s real, and it’s genuine. I do think it’s going to be hard to have a quarterly earnings call as a major Internet company and not have an answer to the question, ‘What’s your mobile strategy?’

The landscape is far different now than it was just three years ago, though, when a handful of startups were quick to emerge in the nascent space. Recent figures from IDC indicate that Millennial Media is clearly the largest startup left on the field (see chart); the mobile search firm JumpTap is the second-largest potential acquisition despite a mere 4 percent market share. Yahoo and Microsoft claim a combined market share of only 19 percent — which may prompt the high-profile players to make an acquisition or two this year in order to build their mobile businesses.

The field also teems with smaller player that specialize in targeted areas such as search or that serve specific geographic regions. And recent growth in the space has given rise to a host of startups that play supporting roles by providing analytics and other tools. Flurry, which pocketed $7 million on the heels of its recent tie-up with Pinch Media, may be especially attractive to ad companies that don’t have their own mobile analytics operations.

So while we may see one or two more big-budget acquisitions in mobile advertising this year, most of the M&A activity will center on smaller startups. Entrenched firms with deep pockets will look to fill out the holes in their mobile ad businesses, and independent players will forge alliances to better compete with their larger counterparts. Those deals won’t make headlines, but they will reconfigure the landscape of mobile advertising in 2010.

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By Stephanie Chen CNN

(CNN) — If you’re on Facebook, Twitter or any other social networking site, you could be the next victim.

That’s because more cyberthieves are targeting increasingly popular social networking sites that provide a gold mine of personal information, according to the FBI. Since 2006, nearly 3,200 account hijacking cases have been reported to the Internet Crime Complaint Center, a partnership between the FBI, the National White Collar Crime Center and the Bureau of Justice Assistance.

It starts with a friend updating his or her status or sending you a message with an innocent link or video. Maybe your friend is in distress abroad and needs some help.

All you have to do is click.

When the message or link is opened, social network users are lured to fake Web sites that trick them into divulging personal details and passwords. The process, known as a phishing attack or malware, can infiltrate users’ accounts without their consent.

Once the account is compromised, the thieves can infiltrate the list of friends or contacts and repeat the attack on subsequent victims. Social networking sites show there is ample opportunity to find more victims; the average Facebook user has 120 friends on the site.

Read rest of article

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When will YouTube be profitable? “In the not-too-distant future,” said Google CFO Patrick Pichette on today’s quarterly earnings call, same as he said last quarter. He did offer a “sound bite” to appease investors and industry watchers: “We’re monetizing more than a billion video views every week on YouTube.” That’s out of “well over” a billion views that YouTube recently said it gets every day. So, let’s put on our fuzzy and unauthorized math thinking cap: There are seven days in a week. YouTube is monetizing in the neighborhood of 14 percent of its total views.

Google’s Nikesh Arora, president of global sales operations and business development, noted campaigns on YouTube’s home page have been undertaken with 90 percent of the top 50 advertisers. He said 90 percent of YouTube’s home-page inventory was sold out in the third quarter. Further, YouTube is beginning to release pre-roll inventory to advertisers — not the most-liked format for watchers or many in the industry, but a good way to make money. And the site is getting more premium content; it tied up a deal with Channel 4 this morning and straightened out its relationships with the music labels in recent weeks.

Google has come a long way from last year in its attitude towards YouTube, when CEO Eric Schmidt called YouTube monetization “the holy grail” and “our highest priority this year.”

“In general we’re really pleased about YouTube’s performance — it is going very well,” said Pichette. Arora added: “We’re pleased with our ability to monetize YouTube so far, and we like the trend.”

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The trough will get even deeper in 2010 as local online advertising continues to slow and as a bevy of new competitors rush in to become purveyors of hyperlocal everything. PBS, ESPN, AOL, Huffington Post, The Knot, Microsoft, Yahoo and scores of others have announced plans to reach deep into local ad sales. While they missed this crest, there is plenty of money yet to be made in local online ad sales.

Meanwhile, the next waves are forming on the horizon, as they always do, and companies that know what to look for can begin moving to catch them. Online promotions and mobile advertising are two such waves. This 2010 Outlook offers observations and forecasts intended to help that process.

Local online advertising will hit $14.2 billion this year, 12 percent more than 2008. For 2010 we are forecasting that it will grow just 5 percent, to $14.9 billion. In the past five years, local online advertising grew at a compound annual growth rate of 46.5 percent. For the next  five, we are expecting that rate to be 2.9 percent. The forecast is predicated upon a slow economic recovery and the fact that “online” as a local media advertising category is approaching what we believe is saturation. Online media buys currently hold a 13.8 percent share of all local advertising. We believe it will peak at a 16 percent share by 2013.

Unfortunately, one of the hottest growth categories – mobile – is not likely to play a significant role on the local media landscape next year. We are estimating that local buys will comprise only 20 percent of all mobile advertising, totaling slightly more than $500 million in 2010. Still, mobile is a category worth watching as the audience grows and as couponing, mobile directory advertising and sponsored text messages find viable applications for local marketers.

The game in 2010 will center more around stealing market share than growing the market. Local advertisers have had plenty of time to assess the effectiveness of banner ads, search, streaming video and e-mail advertising peddled to them over the past decade. They will abandon programs that just do not work, and embrace those that produce measurable results. They are also likely to continue following a few years behind the spending patterns of national advertisers by expanding their use of online promotions, which give them more direct access to their customers and prospects – without having to rely as heavily on media companies to help reach them.

Study provided by Borrell Associates. For more information and to download data samples visit www.borrellassociates.com

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